Troubleshooting
Find what you see in the left column. Every row ends with something to do.
Opening the dashboard
If something goes wrong
| What you see | Why | What to do |
|---|---|---|
| My browser says "Not secure" or "Your connection is not private". | The dashboard uses a self-signed certificate, which your browser does not recognise. | This is expected. Click Advanced, then Proceed. You do this once on each device. |
| The page does not load at all. | You may be using http:// instead of https://, or the wrong address. | The dashboard is at https:// followed by the IP address. Check the address the installer printed. |
| openmasjidos.local does not work. | The installer does not set up that name. | Use the IP address instead. Reserve it on your router so that it never changes. |
Getting help from a person
If none of these help:
- Ask on the Discord server. This is the fastest way, and other masjids read it too.
- Report a fault on the repository for the part that is not working.
| Part that is not working | Where to report it |
|---|---|
| The dashboard, the installer, settings, backups | OpenMasjidOS |
| Prayer timetables and screens | OpenMasjid Display |
| The donation page | OpenMasjid Donations |
| The tablet and the card reader | OpenMasjid Kiosk |
When you report a fault, say which guide you followed and which step failed. That is usually enough for somebody to tell you the answer.
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